Privacy Policy

Last updated: 2026-04-18

Oli Amore ("we", "us", "our") respects your privacy. This policy explains what data we collect, why, and what you can do about it.

What we collect

Order information — name, email, delivery address, billing address, items purchased, payment confirmation (we don't store card numbers)
Account information — email + password if you create an account
Browsing data — pages visited, products viewed, cart additions (via cookies + analytics)
Customer service — the content of emails you send us

Why we collect it

To process and fulfill your orders
To email you about your order status + marketing (only if you've opted in)
To improve the site based on what works + what doesn't
To answer your questions when you contact us
To prevent fraud

Who we share it with

Only the services that make the store work:

Shopify — our store platform (processes orders + payments)
Shopify Payments / Stripe / Klarna — to process payment
Our fulfillment partners (EPROLO, CJDropshipping) — receive your shipping address to send your order
Klaviyo — for email marketing (if you've subscribed)
Analytics providers (Google Analytics, Meta Pixel, TikTok Pixel) — anonymized behavior data

We never sell your data to third parties.

Cookies

We use cookies for the site to function (cart remembering, login, checkout) and for analytics. You can reject non-essential cookies via our cookie banner on your first visit. EU/UK visitors must actively consent before non-essential cookies fire.

Your rights (GDPR / UK GDPR / CCPA)

You can:

Access your data — email privacy@oliamore.com
Correct inaccurate data
Delete your account + associated data (we'll keep records required by tax law)
Object to processing for marketing
Withdraw consent at any time

Requests processed within 30 days.

Data retention

Order records: 7 years (tax law)
Customer accounts: until you ask us to delete
Analytics data: 14 months (GA4 default)

Security

Payment data is handled by PCI-DSS-compliant processors (Shopify Payments, Stripe). We don't store card numbers on our servers. All data transmission uses HTTPS/TLS 1.2+.

International transfers

Some of our service providers are based outside the EU/UK. We rely on Standard Contractual Clauses (SCCs) for these transfers.

Children

We don't knowingly collect data from anyone under 16.

Changes

If we change this policy, we'll update the "last updated" date. Material changes — we'll email subscribers.

Contact

Privacy questions: privacy@oliamore.com
Data controller: Oli Amore, Amsterdam, the Netherlands